I worked competitively as a Customer Service Representative and a Virtual Assistant for more than four years. I have garnered vast experience in handling calls and in providing excellent customer satisfaction. I was a top performer in making sales for the company. My skills in personalizing rebuttals and providing extra mile for the customer made me a good fit to train aspiring agents for the company. I ensure that the agent gets all the information and skills necessary to become an excellent customer service representative/ sales specialist. I learned a lot from my experience as a trainer and have acquired various skills that helped me more proficient. My professional background pushed me to try a different field of expertise which I thought is also a good match for my skillsets. I was hired as a professional recruiter and find the best quality agents that fit the company's qualifications.
If you're looking for someone to help you grow your company, you can count me in. I'll always be at my best to help you get the best agents for your company. I'm open to sharing my innovative ideas for the company and make it succeed.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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