Professional Bio
I am
My most recent role as an Inside Sales Agent Manager for a California-based real estate company allowed me to lead and develop high-performing sales teams, optimize appointment-setting strategies, and manage CRM systems with efficiency. Prior to this, I served as an Operations Supervisor and Product Trainer at Teletech Bacolod, where I cultivated my skills in team management, training delivery, and performance analysis.
With a background in Computer Technology and certifications in leadership and training, I bring both technical proficiency and people-oriented leadership to every role I take on. I’m fluent in English, Tagalog, and Hiligaynon, and I’m passionate about delivering exceptional service while mentoring others to grow professionally.
I thrive in challenging environments that encourage learning and advancement. I believe that success is not just about hitting targets, but about inspiring people, solving problems, and driving growth — both personal and organizational.
Career Highlights:
Over 5 years of leadership experience in sales and customer service operations
Proven success in training, coaching, and developing high-performing teams
Strong background in real estate lead generation and CRM tools
Recognized with multiple Top Agent Awards
Certified in Trainer 101 and Team Leader 101 programs
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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