Virtual Assistant for Administrative and Creative Tasks

Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.27/month)

Bachelors degree

Last Active

March 4th, 2023 (1194 days ago)

Member Since

February 20th, 2012

Profile Description

KNOWN TOOLS:

CRM software (e.g. Salesforce, Zendesk, Freshdesk)Live chat software (e.g. Zopim, Pure Chat, Tawk.to)<8efe80624d780eba0c6493ec45140364>Email management software (e.g. Zoho Mail, Gmail, Outlook)
Social media management software (e.g. Hootsuite, Sprout Social, Agorapulse)
Knowledge management software (e.g. Zendesk Guide, ProProfs, Helpjuice)
Project management software (e.g. Trello, Asana, Basecamp)
Communication tools (e.g. Slack, Microsoft Teams, Zoom)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Suite (Docs, Sheets, Slides)
Familiarity with programming languages like HTML, CSS, JavaScript


Skills:
Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution abilities
Strong time management and organization skills
Strong attention to detail and accuracy
Strong computer skills and proficiency with customer service software and databases
Strong knowledge of products and services offered by the company
Strong ability to multitask and handle multiple customer interactions simultaneously