Script MemorizationTelemarketers typically have a script they are required to fo

Overview

Looking for full-time work (8 hours/day)

at $1.13/hour ($218.18/month)

College level

Last Active

February 21st, 2012 (5218 days ago)

Member Since

February 12th, 2012

Profile Description

Basic Function:
The function of the Telemarketer is to provide qualified sales lead to the Business Development Team to ensure the department is able to meet growth targets.
Principal Duties:
The following are principal duties of the Telemarketer
Leadership and Management
represent company in a positive and professional manner
work with all personnel and outside contacts to satisfy clients and achieve company goals
identify areas of improvement in the company and assist in creating and implementing solutions
arrive to work and meetings on time and prepared
maintain work areas in a clean and organized manner
Telemarketing
Cold calling into CRM data base a minimum of 1,500 dials a week to specifically identify the following:
what systems does the customer have installed?
when is the current service contract up for renewal?
who is the current service provider?
who is the person responsible for the service provider selection or maintenance contract?
This information qualifies the customer from Suspect to Prospect / qualified lead status.
Record all above data in CRM. Follow the company sales playbook for moving a suspect to prospect status and work with Business Development Unit Head to have all qualified leads assigned to Business Development Representatives.
Review all current quotes in quoting tool and move any lost or inactive quotes into CRM as qualified leads for assignment to Business Development Representatives.
Establish a report for lead tracking and status to management
Work with Business Development representative to sort a Monthly Target List from the CRM suspect data base to show progress in a particular target area i.e: Government, Corporate
Participate in meetings and take responsibility for telemarketing improvement initiatives and other assigned action items
Responsibilities:
The Telemarketer is responsible for ensuring that:
All of the duties of the position are completed as per the job description
Telemarketing duties are performed accurately and on time