Having worked in the BPO/Call center industry for almost 8 years, from being a Customer Support/Tech Support rep to joining the ranks of middle-management /Training and Quality, I have extensive experience when it comes to taking in calls/answering emails, handling customer service and technical support accounts and coaching/auditing/and training agents. Aside from these, I love writing blogs and reviews. I would love to work with people who will be able to utilize what I have learned and experienced in the past 8 years. I have keen attention to detail and I always strive for excellence. I am very proficient with main MS applications and in addition to that, I am well-trained with the use of Nice and Q-finity for call auditing. I am seeking opportunities that can also satiate my need to learn new and exciting things.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.