I have been a Customer Service Representative at a prestigious call center here in Bacolod for 3years and 9months handling Cable, Phone, Internet and Billing concerns.
I am an Interim Subject Matter Expert in 1 of the accounts of the company providing direct answers to queries of agents, handling supcalls and sends daily reports directly to the Operations Manager.
I work with less supervision and eager to be trained if required.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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