? Deal directly with customers either by telephone, electronically or face to face
? Respond promptly to customer inquiries
? Handle and resolve customer complaints
? Obtain and evaluate all relevant information to handle inquiries and complaints
? Perform customer verifications
? Process orders, forms, applications and requests
? Direct requests and unresolved issues to the designated resource
? Manage customers' accounts
? Keep records of customer interactions and transactions
? Record details of inquiries, comments and complaints
? Record details of actions taken
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Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.