Social Media Manager | Customer Service and Admin Support VA

My leadership experience at Outlier Ai provided me with a unique opportunity to oversee a team and drive performance excellence. I was responsible for onboarding new hires, providing mentorship, and collaborating with cross-functional teams to optimize workflows. This position reinforced my ability to lead with empathy, communicate effectively, and enhance productivity.

My role as a Virtual Assistant at MCN Marketing Canada gave me a solid foundation in customer service and administrative support. I managed customer inquiries, processed orders, and ensured accurate product information dissemination, which deepened my understanding of client needs and how to address them promptly.

As a Marketing Manager at Petology Emergency Animal Hospital, I honed my ability to craft strategic marketing campaigns that engage audiences and foster customer loyalty. I spearheaded the development of engaging content for social media platforms, ensuring alignment with company objectives and creating lasting relationships with customers. This experience allowed me to demonstrate creativity, adaptability, and attention to detail.