Shopify Customer Support/ Ecom Support/ Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 18th, 2024 (2 days ago)

Member Since

January 25th, 2012

Profile Description

Virtual Assistant/ Executive Assistant/Customer Service/Web Researcher/Data Entry/Email Handling, Chat Support/Social Media Assistant/Product Campaign Manager/Basic Video Editing/LinkedIn Lead Generation/VA for a web based company.
WHY HIRE ME?
I won't waste your time and I won't break your TRUST.
I'll be a VALUABLE Asset to your company and I'll be LOYAL too.
I always value my client's time.
I can be your ON-CALL VA, I can also also work full-time and part-time, whatever you are looking for I am always available to help you with your business.
TRUST ME!

WORK EXPERIENCES:
I worked as a Customer Service Representative in a manufacturing company in China, and the duties and responsibilities include the ff.:
- handle customer's inquiries (Order tracking queries)
- respond to e-mails, answer phone calls, and chat with customers
- handle clients' concerns and complaints.
- process customers' order
- handle customer retention
- sells and promote the company's products

I also had previous experiences as a Virtual Assistant, and the job includes:
- doing web and online research
- data entry
- data gathering
- lead generation
- product researcher
- online arbitrage
- video editing
- research and documentation
- and other admin tasks.

I also have an experience working as a Product Campaign Manager, and the job includes the ff:
- Chat and Email Support Agent
- attend customers via Chat and email, answers inquiries, and resolves issues and concerns
- assign and instruct product testers to purchase the item
- dealing with inquiries regarding returns, replacements, and refunds
- organize and manage tasks for marketing campaigns
- attend the online teaUpgrade to see actual infoetings
- daily reporting to Management the daily targets
- find product testers
- process refunds
- contribute to team effort
- create marketing ads with the use of Canva

Virtual Assistant for a Senior Care Company/Placement Coordinator
- Overall senior care for a web-based company
- Data Entry/Web Research
- Customer Service/ Handling Clients' projects
- Handling Emails/Email Communication
- Outbound Calls/Calling Assisted Living Facilities, House owners, nursing homes and contacting Social Workers
- Administrative Support
- Finding Referrals for our Clients
- LinkedIn Lead Generation
- List Building
- Cold Calling

I also worked as an Online English teacher to the following students with different nationalities:
- Koreans
- Japanese
- Taiwanese
- Chinese
- Thai
- Indonesian
- Brazillian

I am willing to be TRAINED and ready to learn new skills, too. I want to invest in new skills and knowledge. I was always getting positive feedback, comments from previous employers, and if you HIRE me, I will surely GIVE MY BEST because a job for me is something I value so much :)

-THANK YOU-