Current Employment Status:
Hired Full Time on Jan 13, 2026
Highly adaptable and results-driven Virtual Assistant with 6+ years of experience in remote operations, customer service, and administrative support. Recently completed specialized training in freight brokerage and dispatch operations, with hands-on coursework covering load coordination, broker-carrier communication, documentation, and time-sensitive logistics workflows. Skilled in client support, multitasking, and problem-solving in fast-paced environments, with a strong ability to manage schedules, data, and communications under pressure. Known for accuracy, discretion, and proactive coordination. Prepared to support real-world logistics and freight operations through structured processes, strong communication, and execution focus.
Professional Experience Highlights
• 6 years of professional experience in the insurance industry
• Proven ability to adapt quickly to new tools, systems, and procedures
• Strong track record of delivering fast, accurate, and error-free outputs
• Experience supporting executives, managers, and cross-functional teams
• Skilled in client communication, customer service, and follow-through
• Experienced in organizing workflows and improving operational efficiency
• Comfortable working independently with minimal supervision
• Reliable remote professional with consistent availability and strong work ethic
• Highly detail-oriented, proactive, and results-focused
What I Can Support:
• Load Tracking & Scheduling (trained)
• Quoting & Rate Negotiation (trained)
• Carrier & Shipper Communication (trained)
• TMS Navigation & Data Entry
• Load Boards Research & Posting
• Freight Class Calculation
• Load & dispatch coordination
• Customer Support & Conflict Resolution
• Problem-Solving & Multitasking
•
• Schedule coordination and task prioritization
• Confidential Information Handling
• Process Improvement & Workflow Optimization
• CRM updates and status tracking
• Task & Project Coordination
• Document Preparation & File Management
• Remote Tools & Automation (Google Workspace, MS Office, Asana, Trello, Slack)
• Strong Written & Spoken English
I am highly organized, reliable, and quick to learn new systems. I work well with US-based teams, handle confidential information professionally, and consistently deliver accurate, on-time support. I am seeking a long-term, full-time logistics or dispatch virtual assistant role where I can contribute to operational efficiency and team success.
Whether assisting executives, managing daily operations, updating CRMs, or supporting customers, I bring strong work ethics, consistency, and a solutions-focused mindset. I’m committed to continuous learning and long-term collaboration with teams that value initiative, trustworthiness, and strong execution.
If you need a dependable Virtual Assistant who can help streamline your operations, stay ahead of tasks, and bring structure to your business, I’m ready to be that support.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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