Anna

Customer Service Rep, Virtual Assistant, Social Media Manage

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Overview

Looking for full-time work (12 hours/day)

at $4.15/hour ($1,200.00/month)

Bachelors degree

Last Active

November 11th, 2025 (225 days ago)

Member Since

January 22nd, 2012

Profile Description

I am an experienced Digital Marketing Manager with proven success in building, managing, and executing digital marketing campaigns. I bring extensive knowledge in online business growth, campaign optimization, and brand visibility, backed by strong leadership in managing projects from conception to completion.Digital Marketing Manager
- Social Media Management and Marketing
- Graphic Design
- Video Editing
- Content Creation
- Podcast Production
- YouTube Growth Strategies
- Sales and Content Strategy

In addition, I have solid experience as a Customer Service Representative and General Virtual Assistant, where I developed skills in client communication, task management, and operational support. This combination of marketing expertise, customer service background, and administrative capability makes me a versatile professional who can deliver excellent results across multiple business areas.

Customer Service Representative:
- Handled inbound and outbound customer interactions with professionalism, empathy, and efficiency.- Resolved client inquiries, complaints, and technical issues while ensuring a positive customer experience.
- Maintained accurate records, updated CRM systems, and coordinated with different departments to provide seamless support.
- Consistently achieved customer satisfaction goals through active listening, problem-solving, and clear communication.

General Virtual Assistant:
- Provided comprehensive administrative support, including calendar management, email handling, and data entry.
- Assisted with research, report preparation, and documentation to support business operations.
- Managed task coordination using project management tools such as Asana or Slack.
- Supported marketing initiatives, including social media scheduling, content  organization, and basic design tasks.
- Ensured timely completion of tasks with accuracy and attention to detail.

Top Skills

Experience: 2 - 5 years

Been working with Choice Hotels. Doing the reservations, modifying and cancellations.

Experience: 1 - 2 years

Answering customer questions, resolving issues, and managing complaints. Tracking parcels and managing refunds.

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
41
Gender
Female
Website
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Address
Mintal, Davao del Sur
Tests Taken
DISC
Dominance: 43
Influence: 16
Steadiness: 23
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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