My proficiency will fit any of the following: Technical writer, Instructional De

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

College Graduate

Last Active

January 22nd, 2012 (4710 days ago)

Member Since

January 22nd, 2012

Profile Description

Over six years of solid customer care and support which is not limited to technical and sales in nature. I got a Berlitz score of C1 and passed Versant Accent Test. I have a broad understanding of US culture especially the attitude of 'getting things done right, and getting things done now'. I had experience with financial accounts where the protecting client confidential information is the top priority as well as increasing the company sales. I also handled consumers where the goal is to resolve issues involving their IP television, high-speed internet, VOIP services, and sell additional products that can be beneficial to them. And currently working as a Level 3 Network Technician in a business/enterprise environment supporting IT analyst, business directors and clients regarding their Data or T1 services. I have a wide scope when it comes to troubleshooting telecom issues including VOIP from a customer PC/Phone issue all the way to and including network switches and routers. My proficiency includes Cisco routers, soft switches, database management, ticket systems, and other Networking related issues.