TeleTech
2nd Level Customer Service Relations
• Currently assigned in Blue Cross / Blue Shield account
• Handles health care and billing concerns
SMART Communications
Customer Service Relations
• Handles billing concerns
• Customer service
• Handles new accounts (Post Paid and Smart Bro internet)
• Assists customers in configuring or setting up their mobile phone
RCBC Savings Bank
Accounting Staff
• Prints Daily Reports
• Mails required reports to BSP
• Retrieves required reports from BSP
• Sends checks to PCHC
• Receive communication
• Answer / make phone calls
• Files pertinent documents
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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