All-around,tech-savvy VA Ninja with 8yrs experience(Admin Task,Cust Service etc)

Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

Bachelor of Science in Information Technology - Graduated 2010

Last Active

February 19th, 2020 (1520 days ago)

Member Since

April 23rd, 2010

Profile Description

Skills and experience in, but not limited to:
* Great English communication skills (Writing/Speaking)
* Customer Service
 –– Inbound and Outbound Phone Support/Virtual Receptionist
 –– Email Handling
 –– Ticket Processing/Chat Support

* Amazon Virtual Assistant
 –– Customer Service (Email/Message Support/Social Media messages)
 –– Generate/Create Business and Advertising Daily/Monthly Reports
 –– Order Tracking
 –– Seller Central Customer Feedback Management
 –– Amazon Product Reviews Moderation/Replies
 –– Invoicing
 –– Social Media posting and management

*Social Media Management
 –– Creation, daily posting and marketing/promotion on Facebook, Twitter, Instagram, LinkedIn, Pinterest and YouTube
 –– Replying to customer comments/messages and inquiries.
 –– Following business-related accounts and increasing followers and social media interaction.

* Administrative Support tasks such as but not limited to: 
 –– Data mining / Data Entry / Encoding
 –– Web Research
 –– Transcription
 –– Basic Image Editing (Photoshop)
 –– Proof Reading
 –– Appointment Setting
 –– Invoicing
 –– Powerpoint Creation
 –– Blog Posting 
 –– Basic Audio Editing
 –– PDF/Ebook Creation
 –– Online Inventory(e-Commerce) Data and Sales Monitoring and Reports
 –– Recruitment
 –– Voiceover

* Article Writing, Re-writing, Website Content Writing, Spinning
* Basic website and blog creation, posting and maintenance (knowledgeable in Wordpress, Joomla, Blogger, dreamweaver, html, css)
*Typing speed 68-70 wpm

Knowledgeable in, but not limited to:
–– Adobe Photoshop
–– Dreamweaver
–– Wordpress
–– Basic HTML/CSS
–– Filezilla
–– Zendesk
–– Amazon Seller Central
–– Dropbox
–– Google Drive
–– Google Docs
–– Google Calendar
–– Kayako
–– Microsoft Office (MS Office, MS Excel, MS Powerpoint)
–– Adobe InDesign
–– Adobe Digital Publishing Suite
–– Adobe Acrobat Pro
–– Adobe Flash
–– FireWorks
–– Audacity
–– Garageband
–– Hootsuite
–– Blogger
–– Tweetdeck
–– TeamWork
–– Basecamp
–– Zoho
–– Infusionsoft
–– HubSpot
–– Joomla
–– iTunes App store, Android Marketplace, Amazon Marketplace


Im a rockstar VA who is capable of doing wide range of tasks. Having worked as a virtual assistant for almost eight years honed me to be a well-rounded individual and eager to learn more things to widen my knowledge and skills. I have excellent work ethics and I'm flexible, easily trainable and an efficient worker with minimal supervision required. With a degree in Information Technology, it helped me to be tech-savvy and gives me an edge over other
VAs when it comes to technology-related tasks such as website maintenance, image editing/retouching and the likes. It also helps me to easily adapt to new technologies, applications and platforms that are introduced which are needed for work without getting overwhelmed, which makes me able to learn faster. I have worked for app developing-related companies as a VA and did multiple tasks for them including basic website maintenance, Customer Service(Email/Chat support) and also worked for Amazon seller clients and handled their Amazon account and Social media accounts. I was also able to work for a BPO company's web department as an on-the-job trainee before I graduated.
As for my English communication skills, I've worked as a virtual receptionist and as a telemarketer for American clients and also as an outbound customer service representative for a call center which helped me to have excellent English speaking and phone handling skills. My passion for writing made me an Editor-in-Chief in our University's school publication and through this, I was able to attend different writing seminars which honed my English writing skills and have also worked as a web content writer.
These are just some of my skills and experiences but I'm looking forward to learning things. I work self-directed and figure things out on my own but would not hesitate to ask questions if this would make my work more efficient and make my employer satisfied.