My skills range from data entry, article writing, customer service, CMS using Wordpress, to telemarketing.
For ten years, I have utilized my English verbal and writing skills in the fields of customer service telemarketing, data entry, etc.
As a telemarketer, I had excellent sales conversion rate handling calls for inbound sales programs and exceeding goal metrics for outbound sales. Moreover, I have achieved good CSAT (customer satisfaction) rate in providing long-term solutions for customers' needs.
Aside from telemarketing, I have undergone solid web research tasks as an SMS Customer Service
Furthermore, I am knowledgeable on basic Windows OS functions (Microsoft Office applications and basic troubleshooting) I can handle data entry tasks. I have transcribed written patient names, medical diagnosis, and addresses for medical record's purposes using Microsoft Office applications such as Excel.
Lastly, I am a very hard-working person. I always make sure work is done on time or ahead of time. With my experience, I can provide full commitment to work making certain I can contribute to a potential employer's success.
Experience: 5 - 10 years
I've been in the BPO industry for 12 years, and I handle data entry and customer support responsibilities.
Experience: 5 - 10 years
I've been in the BPO industry for 12 years that includes customer service and data entry.
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