I have been working as an online sales and customer representative for more than 1 year. I have performed task like answering inbound and placing outbound calls. I have served different customers from US, Australia, Singapore, Malaysia and India. I have provided customer support from answering inquiries about the client’s products and services to providing level 1 technical support.
I had supported a live chat as welll.
I have worked as Appointment Setter as well for an advertising company based in California USA.I have scheduled meetings with the sales manager and future clients for a possible sale.
I have done data entry work, document editing for grant research and simple web research.
I have an experience in article writing for a research project and looks forward to do it as online job too.
I am familiar with MS Word, MS Excel, MS PowerPoint, Microsoft Dynamics CRM, Office 365, Exchange Online, Lync Online, Sharepoint Online, Office Web Apps, MS Outlook, Windows Intune, Salesforce, Google docs, Google calendar etc.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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