I have nearly 17 years of experience in the call center industry, working with major US companies such as Walmart, Dish Satellite, and HSBC Bank, among others. My background covers both inbound and outbound campaigns, including charitable accounts where I engaged with phone owners to request donations.
I also worked with CVS Pharmacy as an HR Support Representative, assisting employees with their HR-related concerns. Since 2010, I’ve been working from home for US and international clients, starting as a tea
With my extensive experience, I’ve learned to effectively handle all types of customer interactions—whether positive or challenging. If you’re looking for a seasoned Virtual Assistant with broad expertise across different tasks, I’m confident I’m among the few with this level of experience.
Some of the skills, experiences, and tools I bring include:Marketsharp
Adobe Premiere
Filmora
Camtasia
Illustrator
Slack
Clickbank
Zendesk
Microsoft Office
Videographer
Video Editing
Dropbox
Jing
Put Videos to Wordpress
Manage Youtube Channel
Manage Social Medias
Research - Lead Research and also prospect research
Microsoft Office
Backlinks
Team Management
Task Management tool - ASANA
Data Entry<8efe80624d780eba0c6493ec45140364
Article writing
Blogging
Customer Service
Other Administrative Task
Experience: 5 - 10 years
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