I've worked as a customer service associate. I also know how to use MS word, power point, spreadsheet etc.
I have also been working with some of the outbound call centers here in the metro. Doing appointment setting for clients, troubleshooting, email updates and more.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.