Appointment Setter l Customer Care Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

Bachelors degree

Last Active

July 16th, 2026 (7 days ago)

Member Since

March 3rd, 2019

Profile Description

As an Appointment Setter and Customer Care Specialist with a background in Retail and Health Insurance accounts, I manage client interactions with professionalism, clarity, and empathy. I handle both inbound and outbound communications, respond to inquiries, and assist clients throughout the scheduling and service process.
I efficiently coordinate appointments, follow up on leads, confirm bookings, and ensure all details are documented accurately. With a strong foundation in customer service, I provide product and service information, resolve concerns, and deliver personalized support based on each client’s needs.
My experience in Retail strengthened my skills in product guidance, order assistance, and creating positive customer experiences. In Health Insurance, I gained expertise in policy clarification, benefit explanation, and managing sensitive information with care.
I also work as a DM Setter, engaging with clients through direct messaging to qualify leads and maintain smooth communication. Additionally, I utilize ---------- tools on Facebook and Instagram to track conversations, organize inquiries, and support efficient workflow.
Overall, my goal is to deliver exceptional service, build trust in every interaction, and contribute to seamless day-to-day operations through reliable appointment and customer care management.