• 4 Years of Assisting an NY based CEO remotely
• 12 Years of BPO team leadership experience
• 2 Years of Operations Management
• 2 Years of Coaching for Performance
• Certified Lean Six Sigma Greenbelt through TUV SUD
• Certified Lean Six Sigma Black Belt — In Progress
• Certified in Integrated Management System for ISO QMS 9001
• Proficient with several software such GHL & Monday
• Proficient in Office Suite and Google G Suite
• Proficient with Performance Management System
• Bachelor of Science Major in Biology- Graduated
• Bachelor of Laws-Graduated
• Results Oriented and adaptable to processes
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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