Medical Virtual Assistant|US Registered Nurse (NY) | Clinical Operations & Care

Overview

Looking for full-time work (8 hours/day)

at $9.43/hour ($1,824.00/month)

Bachelors degree

Last Active

July 14th, 2026 (13 days ago)

Member Since

February 27th, 2019

Profile Description

I'm Ian, a US Registered Nurse (New York license) and a Philippine Registered Nurse with over 10 years of experience in US healthcare operations, chronic care management, oncology support, and payer services. I've worked directly with Optum Global Solutions, iSupport Worldwide, and Visaya KPO - supporting US patients, physicians, and healthcare teams.

Here's what I bring to your practice or healthcare organization:

Telehealth & Remote Patient Support — Telephonic care coordination for high-risk, multi-comorbidity patients under CMS Chronic Care Management (CCM) standards.

Medical Virtual Assistance — Referrals, provider scheduling, appointment reminders, and insurance follow-ups

Care Coordination & Case Management — Health assessments, care gap interventions, medication reviews, and interdisciplinary team collaboration

US Payer Operations — Claims, benefits inquiries, SLA management, and payer compliance (UnitedHealth/Optum experience)

Operations & Team Leadership — Managed teams of nurses and healthcare advocates; built processes for quality and performance

I hold Lean Six Sigma Greenbelt–Blackbelt training and certifications in Project Management, which means I don't just complete tasks, I improve the systems around them.

I'm detail-oriented, HIPAA-conscious, fluent in English, and experienced in working with US-based physicians, clinic managers, and healthcare executives. I treat your patients and your business with the same level of professionalism.