norlen

I want a job with a generous pay. Something interactive, exciting and technical.

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Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

college grauate

Last Active

March 29th, 2012 (4641 days ago)

Member Since

December 12th, 2011

Profile Description

I've been exposed to provide technical support for internet service providers over the phone.I supported AT&T customers using both apple and windows based computers for a year. I transferred to a different company which supported Roadrunner Internet from Time Warner Cable. I was taking calls and provided technical support for customer for a year. I was then promoted as a senior support representative; mentoring other agents, participating on client call conference, and doing client escalation support A little over 9months I was then promoted as a team leader who supervised 20 agents to achieve and/or exceed client set goals and metrics. With these experienced I was exposed to ISP support and networking, windows and apple computers, ms office, anti-virus softwares, client interaction, managing people and a little about PHP, to name a few.
But I graduated from college with a degree in BS Chemical Engineering. I am very dynamic and i always want to learn something new. I am not limited to technical support. I am a fast-learner and if you have a different job for me, i'm pretty sure it's something i can do with enthusiasm.

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Age
24
Gender
Female
Website
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Tests Taken
None
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