Experienced Virtual Assistant | Shopify Virtual Assistant| Customer Support | Te

Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

February 13th, 2019

Profile Description

Hello! I'm Joselle Aligarbès, a dedicated Virtual Assistant with Specialized Expertise in Customer Support, E-commerce, and Team Management.

With over 6+ years of experience in providing top-tier support and operational solutions to small businesses, I am here to help you streamline processes, manage your online operations, and achieve your business goals.

What I Can Do for You:

• Shopify Support: Handling customer inquiries, managing inventory, order management and fulfillment, and moderating social media interactions with a strong focus on customer satisfaction.
• Team Management: I am an experienced team leader, having managed customer service teams to ensure optimal performance, while providing coaching and guidance to help them exceed targets.
• Customer Support: Expert in managing customer service workflows, handling inquiries, and providing consistent customer experiences across multiple channels.
• Social Media & Content Management: I can help you handle Facebook page moderation, post scheduling, and manage customer engagement to increase your brand's online presence.
• Administrative Support: Email management, calendar management, and efficient task handling that saves you time and helps you stay on top of priorities.

Skills & Specializations

• Administrative Support
• Amazon Virtual Assistant
• Shopify Virtual Assistant
• Customer Support
• Social Media Management
• Team Management
• Email and Calendar Management
• Product Research
• Data Entry
• Order Entry and Fulfillment

My Approach:

I am a highly detail-oriented and organized individual who thrives in fast-paced environments. I believe in building long-term relationships with clients and my mission is to help business owners and entrepreneurs save time and focus on what truly matters.

I can assist you with everyday tasks, customer communication, social media management, order tracking, and other administrative responsibilities. My goal is to become a dependable extension of your team, offering practical solutions that help you run your business smoothly.

Why Work with Me:

• I bring a positive and proactive attitude to every task I undertake.
• I work with efficiency and accuracy to ensure that deadlines are met, and tasks are completed to the highest standards.
• With a strong background in e-commerce and customer service, I understand the needs of your online business and can quickly adapt to different workflows.
• I use tools like Shopify, EU Shipments (processing orders for Shopify store), Hubstaff, Google Sheets, Canva, ClickUp and others to stay organized and track performance metrics.

If you’re looking for someone to help you optimize your daily operations, build stronger customer relationships, and drive better business outcomes, I am here to support you!

Let’s discuss how I can contribute to your business success. I look forward to the opportunity to work together!