Janette

Customer-Focused Social Media Manager & Graphic Designer

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

August 12th, 2023 (492 days ago)

Member Since

November 21st, 2011

Profile Description

As a multifaceted digital professional, I bring a unique skill set to any organization. I have a deep understanding of social media platforms, their algorithms, and how to leverage them for business growth. I have extensive experience managing social media accounts and creating content that is engaging, informative, and on-brand. I am also well-versed in using Canva to create visually stunning graphics that capture the essence of a brand's Upgrade to see actual info addition to my social media and graphic design skills, I have a passion for providing excellent customer service. I understand that customer satisfaction is crucial to the success of any business, and I have experience in responding to customer queries promptly and professionally. I have honed my skills in active listening, problem-solving, and conflict resolution, which are essential when dealing with customers.
Overall, my expertise in social media, virtual assistance, creating graphics in Canva, and customer support makes me a valuable asset to any team. I am passionate about using my skills to help businesses grow, and I am confident that I can make a significant contribution to any organization that values innovation, creativity, and excellence.

Top Skills

As a content creator, I have a passion for crafting compelling and engaging content that resonates with the target audience. I am skilled in creating written, visual, and multimedia content across various platforms, including social media, blogs, and websites. I am proficient in conducting research and developing content strategies that align with business goals and objectives.

Experience: 1 - 2 years

As a social media designer, I have a keen eye for aesthetics and a passion for creating visually stunning content that captivates the audience. I am skilled in designing graphics and visual content for social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. I understand the importance of creating social media content that aligns with the brand's overall message and visual identity. My expertise in using graphic design software such as Canva allows me to create eye-catching and professional graphics that elevate the brand's online presence.

Experience: 1 - 2 years

As a customer support professional, I have a passion for delivering exceptional customer service that exceeds expectations. I am skilled in handling customer queries and complaints with empathy and professionalism, and I am committed to resolving issues in a timely and effective manner. My experience in customer support has honed my skills in active listening, problem-solving, and conflict resolution, which are crucial when dealing with customers. I understand that each customer interaction is an opportunity to build a positive relationship, and I strive to create a personalized and memorable experience for each customer. In addition to my communication skills, I am proficient in using customer support software and tools to manage customer interactions and ensure a seamless experience. I am also adept at analyzing customer feedback and using it to improve processes and services. Overall, my skills in customer support enable me to provide outstanding service that enhances customer satisfaction and loyalty. I am dedicated to delivering a world-class customer experience that leaves a lasting impression.

Other Skills

Experience: Less than 6 months

As a social media video editor, I have a passion for creating compelling and engaging video content that resonates with the target audience. I am skilled in using video editing software to transform raw footage into visually stunning and attention-grabbing videos that capture the essence of a brand's message.

Basic Information

Age
33
Gender
Female
Website
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Address
General Santos City, South Cotabato
Tests Taken
DISC
Dominance: 10
Influence: 7
Steadiness: 45
Compliance: 38
English
C1(Advanced)
Government ID
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