A skilled customer service and technical support representative with a focus on quality assurance and process improvement. Has successfully contributed as a QA Analyst at Peak Support and performed customer support for recognized brands such as Amazon, AT&T, Bell Canada, Forbes Councils, Philips, and Samsung digital door locks. Proficient in critical thinking and administrative support, applying these skills to drive excellent performance in customer service environments.
Work History:
*Customer service representative at Amazon
*Sales representative at AT&T
*Technical support representative at Bell Canada
*Quality Analyst at Forbes Councils
*Technical support representative at Digital Door Locks Pty Ltd
*Virtual assistant and Customer service representative at Helpsquad
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