I have worked as an administrative assistant, drafting and finalizing memos and letters. I also kept track of schedules and appointments of my boss. I also assisted in editing and making technical education reports. I am proficient in MS Word and know basic MS Excel and MS PowerPoint. I have excellent English communication skills, written and verbal. I also worked as a computer encoder and checker. I was responsible for checking, tallying, filing, encoding of numerical chemical laboratory results. I also have been trained by one of the top business outsourcing companies in the world and worked as a customer service representative for almost three years, providing world-class customer service. I provided answers to account and billing inquiries, processed payment and gave basic troubleshooting for cell phones over the phone. I am proficient in MS Word and basic MS Excel and MS PowerPoint.
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