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Virtual Assistant, Writer and Customer Support Specialist

99 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $414 USD )
20 hrs/wk ( $4.70 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Two years experience in freelance article, content, and blog writing and an author Virtual Assistant. Currently a full time Customer Support Specialist of eBay Australia for almost 2 years specializing in listings, accounts, and claims and appeal.
BASIC INFORMATION
Age:
23
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Compliance:34%
Dominance:41%
Influence:11%
Steadiness:15%

English
 C2(Advanced/Mastery)
Last Active:
2020-08-08
Member Since:
2011-11-11
SKILL SUMMARY

I am an experienced virtual assistant, article writer, copywriter, and product researcher due to my previous freelance experiences. I have worked as a Junior Recruiter and currently a Customer Service Specialist of eBay Australia as a listing, accounts, and claims and appeals expert.

In the field of writing I can produce quality articles, web content, product descriptions and many others on various topics. I always write in a concise and informative manner which proved to be effective. I can also do transcriptions making me an efficient virtual assistant. I am also familiar with SEO which can further benefit your organization. 

I am capable of working under pressure and meet my deadlines on time. I take criticisms and suggestions positively. My desire to further learn and improve has always been my key to succeeding. I make sure to produce only quality work to ensure that you will be satisfied with the service I provide. 


WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Recruitment Assistant
  • Research
  • Speaking
  • Writing
  • Blogging
  • Creative Writing
  • Lead Generation
  • Social Media Marketing
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I’ve had 3 years experience as a Virtual Assistant and Product Research. I’ve graduated with a major in Psychology and passed the 2017 Psychometrician Board Exam. In college, I interned for Mabuhay Vinyl Corporation Human Resource Department and volunteered as an office assistant of the Philippine Red Cross – Iligan Chapter. After graduating, I’ve worked as a full-time Junior Recruiter of Bravissimo Resourcing, Inc. for 6 months and currently a Customer Service Representative for about a year managing calls and emails.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've worked as an article and content writer for three freelance employers. I am confident with my skills in English given I have taken several English courses and attended seminars. My 6 months Recruitment job experience and my currently full-time position as a customer service representative have allowed me to improve my communication skills.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I've had several writing experiences with my previous article writing online jobs. I'm currently a full-time customer service as well answering to customer emails on a daily basis.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Classified Ads Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Webmaster
SKILL RATING
  • Css
  • Html

Customer Service & Admin Support
EXPERIENCE

I am currently working as a customer service representative catering to daily calls and emails.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
SKILL RATING
  • Other Project Management
  • Writing Project Management

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