Christine

AI Product Support

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.91/hour ($377.60/month)

Bachelors degree

Last Active

June 29th, 2026 (16 days ago)

Member Since

January 19th, 2019

Profile Description

I am an AI Product Support Specialist with hands-on experience supporting clients of an AI-driven recruitment platform. I provide daily technical assistance, troubleshoot system issues, and coordinate with engineering to escalate bugs and platform inconsistencies. I regularly work with tools such as Jira for ticket management, Microsoft 365 for documentation and reporting, and Google Workspace. I also handle resume parsing, email automation concerns, and system configuration checks within the AI platform. Highly organized, detail-oriented, and effective in remote environments. I excel at handling technical inquiries, improving processes, and maintaining strong client relationships.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 6 months - 1 year

Responded professionally to clients, sorted messages, flagged priorities, and maintained communication flow.

Customer Support » Technical Support

Experience: 6 months - 1 year

Handled client concerns for an AI recruiting platform, including troubleshooting issues, reviewing data, and providing guidance.

Office and Administration » Communication

Experience: 6 months - 1 year

Handled inquiries with patience and empathy, de-escalated concerns, and ensured a positive support experience.

Other Skills

Project Management » Jira

Experience: 6 months - 1 year

Used for ticket logging, monitoring bugs, and coordinating with dev teams.

Marketing » LinkedIn Marketing

Experience: 6 months - 1 year

Assisted recruiters with setup, issues, and automation workflows.

Design » Graphic Design » Canva

Experience: 1 - 2 years

Used for designing projects, marketing materials, and social media content.

Basic Information

Age
25
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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