Virtual Assistant | CRM, Admin Support, Reporting & Workflow Assistance

Experienced in working with CRM platforms including Zendesk and Salesforce. I can update contact records, manage pipelines, organise leads, create tasks, track follow-ups, and keep customer information accurate and up to date.

Experienced in handling client messages, following up with leads, answering inquiries, and keeping communication organised and professional.

Experienced in supporting daily operations, organising tasks, managing schedules, preparing documents, tracking priorities, and helping business owners stay focused and organised.

Experienced in handling inbound leads, answering questions, qualifying interest, booking appointments, and helping move prospects to the next step in the sales process.

Experienced in general admin tasks, data entry, document organisation, task tracking, calendar support, CRM updates, and helping day-to-day operations run smoothly.

Experienced in GoHighLevel CRM support, including contact updates, pipeline management, workflow setup, forms, calendars, dashboards, landing pages, and lead follow-up tracking.

Experienced in managing calendars, booking meetings, coordinating availability, sending reminders, and scheduling appointments across different time zones.

Experienced in organising inboxes, responding to emails, flagging important messages, drafting replies, managing follow-ups, and keeping communication structured.