My current job focuses in VoIP and includes the following:
1. Setup virtual PBX including:• Extension numbers • Queues / Ring Groups • Auto attendant and IVR options • Time Conditions • SIP Trunks 2. Setup Softphones: • Bria Mobile• Bria Enterprise 3. Setup IP phones: • Fanvil• Cisco• Yealink4. Experience and Knowledge about:• Transport types• Firewall • Domains • Proxy Servers • Number
Previous experiences as Technical Support and Customer Service involve the following: 1. Initial Setup and troubleshooting of Linksys / Belkin Network Devices: • Routers • Modems and Gateways • Hubs and Switches • Wireless Extenders 2. Sales Related Management: • Take customer’s orders • Provide update and follow up • Validate and Process replacements 3. On-The-Job Completed Tasks (at Philippine National Police Regional Office Region XI): • Website Development using Laravel (PHP) • HTML, CSS, JS, jQuery, and like • CCTV System configuration and monitoring • Setup and troubleshooting offices IT paraphernalia
“They're not only loyal and hardworking, they're super detail oriented!”
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