Hey, please call me Gayle.
I worked as a well-skilled and experienced call center representative for a total of 7 years. My experiences in this field had helped me grow individually and be able to share my knowledge and individuality to my colleague and to all aspiring call center agents and be a role model with my achievement and recognition from my previous employers such as RockStar, Perfect Attendance, and KPI hitter. I always maintain a very positive attitude and able to adapt to changes e.g policy and procedures. I also make sure to meet all required deadlines. I am a coachable person and more than willing to grow and understanding the concept of learning which is always been a process.
I am a meticulous professional with extensive experience in handling customer services and administrative work in all aspects. I process information through well-honed research skills. I am also well-versed in providing quality administrative and customer service support through effectively handling procedures and calls.
I've also worked with one of a client in the real estate industry for more than a year as an Admin Manager. I have well knowledge of these platforms:
*KVCore
*Follow Up Boss
* Admin access in Podio
* Roor (SMS App)
* Call Rail
* Mojo Dialer
* Xen Call
* Virtual Dollars App
* Call Tools
* Google Drive and Google Calendar
* Trello
*WhatsApp
*GroupMe
* Slack
* Social Media Marketing such as
My education and training, together with my professional background, have all served to help make me a highly effective and competitive applicant.
Qualifications are:
• Strong written and verbal communication skills
• First-hand experience in preparing timely and accurate presentations and reports using sophisticated software.
• Adept at completing assignments such as data entry work and transcription within provided timelines.
• Proficient in managing social media platforms and handling basic website maintenance and blog management.
Now I would like to bring my skills and experience to work for you.
I can send you a resume that would serve to give you an idea not only of my past achievements and experience but of my potential for making a significant contribution to your company.
Thank you for taking the time to consider this. I'm looking forward to hearing your favorable response, and please contact me thru personal message.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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