With experience in customer support, chat communication, bookkeeping support, and administrative assistance, I help business owners stay organized and focus on growing their business while ensuring tasks are completed accurately and efficiently.
My experience includes handling chat and
I am detail-oriented, dependable, and proactive, with a strong commitment to accuracy and clear communication. I am comfortable working independently, learning new tools, and adapting to different systems and workflows.
I am looking for a remote opportunity where I can contribute through customer support, administrative tasks, lead generation, or bookkeeping assistance while continuing to grow professionally.
Experience: 10+ years
Strong background in manual bookkeeping, including recording daily transactions, maintaining ledgers, preparing tax documents, and handling filing and payments. Experienced with QuickBooks Desktop for local clients.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experienced in Customer Support as Brand Ambassador, primarily via chat, assisting global clients including Microsoft, Samsung, and HP. Skilled in providing clear, friendly, and efficient support to enhance customer satisfaction.
Experience: 2 - 5 years
Two years’ experience with QuickBooks Desktop; recently certified as a QuickBooks Online ProAdvisor, enhancing expertise in cloud-based Accounting.
Experience: 2 - 5 years
Experienced in using ChatGPT to rephrase and improve customer support chats, emails, and other documents, ensuring all communications are empathetic, clear, and professional.
Experience: 2 - 5 years
Skilled in using Google Workspace tools such as Gmail, Drive, Docs, Sheets, and Calendar to support effective communication, organization, and teamwork.
Experience: Less than 6 months
In my previous role, I shared Medicare-related articles through newsfeeds and created informative videos, which I posted in senior-focused Facebook groups to raise awareness about Medicare options for individuals turning 65. Although it wasn't part of my official duties, I often responded to comments and provided contact details to help seniors connect with our Medicare insurance advisor.
Experience: 6 months - 1 year
Over 6 months of experience in email management (pay-per-task basis). Organizing inboxes, responding to client inquiries, flagging priority messages, unsubscribing from unnecessary newsletters, and maintaining a clear, efficient communication flow.
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