"I help companies stay visible, organized, and operationally sound by combining social media execution with strong marketing and back-office operations."
I’m a Senior Operations & Marketing Operations Virtual Assistant with 7+ years of experience supporting multi-location brands, global platforms, startups, and remote teams. My strength is execution at scale—keeping systems, content, data, and people running accurately without constant supervision.
What I’ve Done (With Proof)
Marketing & Social Media Operations
- Supported 190+ franchise locations at Valle Marketing, managing content calendars, publishing workflows, QA systems, and Meta Ads execution support
- Maintained 99.96% ad accuracy and 99.78% post precision across high-volume campaigns
- Performed QA on 150+ assets weekly, preventing errors before launch
- Built trackers and workflows that reduced processing time by 40% and cut manual errors by 95%
- Supported Meta Ads Manager execution including campaign setup, ad publishing, budget and schedule checks, and performance monitoring
- Contributed to 293% follower growth through consistent execution and optimized publishing cadence
Operations, Admin & Platform Support
- At Grab, onboarded and supported 3,500+ SMBs, including 986 newly activated businesses
- Managed 1,000+ CRM records with full accuracy and compliance
- Prepared and validated contracts, marketing documents, and government-related requirements
- Handled 200–300 weekly client interactions for onboarding, training, and operational troubleshooting
- Improved onboarding efficiency by 30% through standardized workflows
People Ops & Structured Remote Work
- Recruited, trained, and supported an 8-person remote team, improving execution efficiency by 40%
- Built SOPs and onboarding guides, reducing ramp-up time by 60%
- At NearCROWD, completed 6–8 structured tasks daily under strict logic and QA requirements with high approval rates
How I Work:
I’m process-driven, detail-oriented, and calm under volume. I follow SOPs, catch errors early, manage moving parts, and keep operations stable across marketing, admin, CRM, and team coordination.
Best-Fit Roles:
- Senior Virtual Assistant
- Operations or Admin Assistant
- Marketing Operations Specialist
- Social Media Manager or Coordinator
- Team Lead or Execution Support
If you need someone who can execute accurately, scale systems, and support both marketing and operations, I’m that person.
Experience: 5 - 10 years
Daily use of Meta Business Suite for Facebook and Instagram publishing, scheduling, inbox monitoring, and performance checks. Supported account setup from zero, content workflows, and QA across 190+ franchise locations, maintaining 99.78% post precision in high-volume environments.
Experience: 2 - 5 years
Execution-focused copywriting for social captions, ad support, internal communications, and marketing assets. Strong at adapting to brand voice, following approval frameworks, and writing clear, conversion-aware copy without deviating from guidelines.
Experience: 5 - 10 years
Managed first-touch engagement including comments, DMs, and inquiries using SOPs and brand guidelines. Routed leads, escalated issues, and maintained response accuracy while supporting multiple accounts simultaneously. Trusted to represent brands professionally and consistently at scale.
Experience: 5 - 10 years
Built and managed content calendars, publishing schedules, and execution workflows across dozens of accounts weekly. Ensured posting cadence, accuracy, and campaign alignment. Execution consistency supported 293% follower growth across managed locations.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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