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Quality and Customer Experience Specialist

92 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $501 USD )
40 hrs/wk ( $2.85 USD/hr )
EDUCATION
Bachelor of Science in Computer Science
EXPERIENCE
Tech Savvy Virtual Assistant | QA Specialist
BASIC INFORMATION
Age:
30
Gender:
Male
Tests Taken:
IQ
Score:  10

DISC
Compliance:24%
Dominance:12%
Influence:10%
Steadiness:54%

English
 C1(Advanced)
Last Active:
2020-01-26
Member Since:
2018-10-24
SKILL SUMMARY


I am a goal-oriented professional customer care and technical support for over 6 years working in BPO industry that provides exceptional contributions to customer service. I worked with Email Inquiries, Data Entry, Live Chat, Inbound and Outbound Call, Digital Filing, Export Data, Data Migration, Software Testing, Reporting, File Management, Network and Security, Sales Verification and Quality Analyst and Team Management.

I want a long-term, stable job where I can help you build your business and meet your goals.                                  
 
Resume:              
rhskt://nfyea.yflbrq.faa/wzgv?nv=6xmDEjULCEEPjDUK0zvdRMjrMfQ7aeOSC

What customers say about me: 
bwgkq://snvx.cf/aw6dwl                                                                                                          

Tools Familiarity: CRM (Salesforce/Netsuite/Magento/Jira/Slack/Spark)

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Quality Assurance
  • Transcription
  • Speaking
  • Writing
  • Desktop Applications
  • Software QA Testing
  • Invesment Researching
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Webmaster
SKILL RATING
  • Css
  • Google analytics
  • Html

Software Development / Programming
SKILL RATING
  • Desktop Applications
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Invesment Researching
  • Quickbooks
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

I have 6 years of experience with Customer, Email and Technical Support. I have worked on Teletech (Telstra), Transcom, The Neat Company (Saas) and ARB Call Facilities (as Loan Originator).

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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