Data Analysis, Data Extraction, Quality Assurance, Data Entry, Article Writing,

Overview

Looking for part-time work (4 hours/day)

at $1.50/hour ($145.45/month)

College Graduate - Entreprenuerial Marketing

Last Active

October 4th, 2011 (5357 days ago)

Member Since

October 4th, 2011

Profile Description

I am currently a Reports Specialist at the same time a point person in our department. I handle reports not just for our local TAC sites ( Philippines) but all TAC sites and all accounts run by our company in the globe. I was able to go this far through hard work and willingness to learn.
I am well-versed with MS EXCEL. I know basic and advance functions and formulas that helps make our reports accurate and faster. I create report templates data that needs deeper analysis. I am also familiar with Macros.
You can find below positions i underwent before i became a reports Specialist.
Senior Product Support Specialist (SPSS) / Point Person
- Provides quality customer service in handling complex and escalated customer inquiries covering all levels and other advanced Linksys products.
- Assists a team of Senior Product
Support Specialists in the provision of quality customer service through voice support in accordance with the company’s productivity standards.
Product Support Specialist (PSS)
- Provides technical support on advance Linksys devices like wireless home monitoring cameras, wired and wireless print servers, VPN Routers and etc.
Product Support Representative (PSR)
- Troubleshoots any technical problems of the customer (internet connection, file sharing and etc…)
- Guides the customer in installing their networking devices (routers, adapters and etc…)
Here's a summary of Skills from my previous employment.
Retail and Management Trainee
- I do telemarketing and appointment bookings. Im in charge of ordering stocks and keeping inventory.
- Acts as a customer service associate and sales.
Recruitment Trainee
Assist in recruitment, selection and placement of manpower requests made by clients.
Data Enumerator
Gathering data and relevant informations through surveys.