Detail-Oriented VA | Admin & Operations Support

Managed and processed high-volume operational data with 99?curacy using Google Sheets and SAP. Organized large datasets (1,000+ entries) to improve accessibility and tracking efficiency.

Coordinated cross-functional teams to ensure timely completion of operational tasks, improving workflow efficiency by 20%. Supported daily operations for multiple accounts while meeting 100% reporting deadlines.

In my previous role as an Inventory Controller, I was responsible for overseeing the end-to-end management of our inventory, which comprised approximately 200 item codes of raw materials and finished goods. My core responsibilities included replenishing stocks and making sure that the materials needed for delivery within the certain amount of time were complete. Improved inventory tracking accuracy by 30?ter transitioning the warehouse system from Excel to ERP. Created automated dashboards that decreased manual reporting time by 40%.

Responded to client and internal inquiries within 24 hours, maintaining professional and clear communication. Helped resolve account discrepancies, contributing to improved client satisfaction. Maintained consistent follow-ups, improving response rates and reducing pending cases. Communicated with multiple departments to ensure smooth resolution of issues.

I worked in the real estate industry where my main responsibilities included generating leads through real estate websites and Google Maps. I was also in charge of maintaining and nurturing relationships with existing property partners by reaching out via email and sending regular touch-base messages. In addition, I created property stock brochures using Canva to support stocklist management.