Grace

Customer Service Representative | Insurance Verification Specialist | Healthcare

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Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($912.00/month)

High school diploma

Last Active

June 26th, 2026 (today)

Member Since

October 14th, 2018

Profile Description

Are you a U.S.-based healthcare or insurance company looking for a reliable, experienced Customer Service Specialist? I can help.

With over 4 years of BPO experience — including 3+ years handling U.S. vision and dental insurance accounts at Optum Global Advantage — I specialize in insurance verification, pre-authorization, claims processing, and patient support. I am experienced in contacting U.S. insurance providers, navigating online portals, and ensuring all documentation is accurately processed and filed.

Services I Offer:
Insurance Eligibility Verification
Pre-Authorization & Claims Processing
Patient Scheduling & Appointment Coordination
HIPAA-Compliant Medical Admin Support
Inbound & Outbound Call Handling
CRM & Ticketing System Management<8efe80624d780eba0c6493ec45140364>Email & Chat Customer Support

I am detail-oriented, empathetic, and committed to delivering accurate, timely results. Let's work together to keep your operations running smoothly.

Top Skills

Other Skills

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cabuyao, Laguna

Tests Taken: IQ
Score: 125: DISC
Dominance: 40
Influence: 7
Steadiness: 31
Compliance: 22: English
B2(Upper Intermediate)