Ma.

Virtual Assistant | Customer Support Pro | Booking & Guest Support

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Overview

Looking for part-time work (4 hours/day)

at $5.16/hour ($497.46/month)

Graduate of Bachelors of Science in Secondary Education major in English

Last Active

July 5th, 2026 (5 days ago)

Member Since

October 7th, 2018

Profile Description

Hi! I’m Joyce – Virtual Assistant & Customer Support Pro

With 7+ years in customer service, admin support, and reservations, I help businesses run smoothly and keep clients happy. I’ve managed bookings, client communications, invoices, and daily operations for studios in Los Angeles and New York, and I’m skilled with email, phone, chat, and CRM systems.

What I can do for you:

- Customer support (email, chat, phone)

- Booking & calendar management

- Client follow-ups & CRM organization

- Admin tasks & payment processing

Reliable, organized, and detail-oriented, I respond quickly and ensure smooth workflows.

Work Setup: Fast, stable internet (150–200 Mbps) with backup, and a professional home office.

Let’s work together to keep your business running efficiently and your clients happy!

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Human Resources

Real Estate » Appointment Setting

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Carmona, Cavite

Tests Taken: IQ
Score: 125: DISC
Dominance: 36
Influence: 9
Steadiness: 42
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”