I've been in the BPO industry for almost 5 years and I am looking into going back to working home based. I have taken calls for customer service, sales, and technical support. I am currently working as an escalations desk officer for a healthcare account but will resign as soon as I get employed home based.
Experience: 2 - 5 years
I worked for Payflex as an escalations desk representative (offshore). I handled customers who were calling about thier FSA, HSA, and HRA. My job included communicating with onshore back office agents to process and expedite claims that the customers are calling about.
Experience: 2 - 5 years
I am a non licensed insurance agent. I worked for an Allstate agency for more than 2 years. I contact cold leads, gather thier details for property/vehicle insurance ,and create quotes for them using the Allstate platform. I also help with customer service by generating thier insurance cards, calling existing customers to check on thier claim status and if they have been contacted by a claims adjuster. I also worked for an independent insurance broker for less than a year. I used PL Rating to get an overview of the insurance providers that offer the best rates and then quote the lead on the respective quoting platforms to provide the most accurate quote.
Experience: 2 - 5 years
I am a non licensed insurance agent. I worked for an Allstate agency for more than 2 years. I contact cold leads, gather thier details for property/vehicle insurance ,and create quotes for them using the Allstate platform. I also help with customer service by generating thier insurance cards, calling existing customers to check on thier claim status and if they have been contacted by a claims adjuster. I also worked for an independent insurance broker for less than a year. I used PL Rating to get an overview of the insurance providers that offer the best rates and then quote the lead on the respective quoting platforms to provide the most accurate quote.
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