Project Manager / Highly Skilled Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $30.00/hour ($5,280.00/month)

College

Last Active

July 3rd, 2024 (164 days ago)

Member Since

September 16th, 2011

Profile Description

Highly experienced administrative assistant/project manager with demonstrated expertise in determining project objectives, organizing resources, and ensuring smooth pace and on-time delivery of assigned projects. 

Proficient with: 
Basecamp, Trello, Slack, Pipedrive, Podio, Clickfunnels, Zapier, Ontraport, Active Campaign, Mailchimp, IFTTT, Buzzsumo and other social media tools.   

Work Experience: 

Project Manager | Conscious Education
April 2014 - August 2018
- Responsible for the overall, coordination, implementation, and completion of client projects
- Create and develop systems and techniques for a seamless team collaboration
- Implement a process-based approach to meet organizational goals
- Track deliverables using project management tools, i.e, Trello, Basecamp, etc.
- Assist in acquiring new talents
- Conducts new hire onboarding training

After-Sales Coordinator | Marketing Animals
March 2012 - December 2013
- Makes initial calls to new clients to ensure a positive buying experience (logins and materials are received in a timely mUpgrade to see actual infoer)
- Responsible for maintaining a high level of customer satisfaction by providing continuous technical and general support.
- Makes follow up calls to clients to obtain feedback concerning programs purchased while identifying sales opportunities
- Helps evaluate and measure customer support processes

Virtual Assistant/Admin Assistant | Palmetto Home Solutions
January 2010 - August 2012
- Coordinates project between management and sales agents     
- Set appointments and follow up clients thru email and phone 
- Research and prepare comparable listed property report 
- Research new client info’s in the system and collates them for sales team submission.
- Work with a home stylist to prepare the property for an open house.

Event Marketing Coordinator | Various Advertising Agency
July 2008 - November 2011
- Manage event set up, tear down and follow-ups
- Build and adhere to an event budget to avoid project overruns
- Responsible for operational procurement and allocation of resources/talents
- Coordinate and monitor event timelines and ensure deadlines are met.
- Oversee event happenings and act quickly to resolve problems
- Evaluate the event’s success and submit reports

Reservations Specialist | United Airlines
January 2008 - March 2009
- Helps airline increase continued business with customers by providing utmost positive travel experience
- Assist passenger/customer with a new and existing reservation
- Provides flight information Ensures passenger to be travel ready

Customer Service Specialist | eTelecare Global Solutions
March 2006 - August 2007
- Provides general and technical customer assistance
- Helps client in retaining their customers terminating an account
- Accepts escalation from customer service, sales, and technical departments