I was a Team Supervisor in an IT company; worked my way up the ladder starting as an agent then promoted after a year. I am adept in using various communication tools such as Zendesk, Slack, Snapengage and GSuite.
Before being a supervisor, I have handled telecommunications and financial companies as a customer service representative. On all the accounts I have worked for in the BPO industry, I have always proven my worth by either being the top agent for consecutive quarters or promoted as an Escalations Senior agent.
During my academic years, I have displayed my prowess in writing and public speaking from elementary until college which earned me a scholarship. I was awarded as the Outstanding Student for Journalism twice and held various positions such as the school paper's Editor-in-Chief and Student Council President.
During my formative years, I have been at the top of my class, maintained my scholarship from Elementary until High School and became a CHED Scholar during my college years.
I have always aspired to be a contributor in whichever company I worked for by mastering the ins-and-outs of the product I would manage and by sharing my ideas on how to make the workplace better that would benefit both the company's business and its employees.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.