Motivated and passionate team player and an experienced virtual assistant with proven communication skills and highly capable of providing clerical and administrative assistance.
I can help you with the following tasks:
WordPress Blog Formatting
WordPress Blog Publishing
Taking minutes of the meeting
Social Media Management
Amazon Product Sourcing
Proficient with the following:
Canva Graphics Design
MS Office Applications (Word, Excel, PowerPoint)
Google Workspace (Google Docs, Google Sheets, Google Slides, Google Forms)
Familiar with the following:
CUSTOMER SERVICE FIELD
Proven experience in the customer service field.
Handle customer complaints, and provide appropriate solutions and alternatives to achieve customer satisfaction.
Meet personal/customer service team sales targets.
BLOG/CONTENT WRITING & EDITING
Produce a well-researched blog article for a property management website.
Follow a content calendar to ensure timely delivery of blog articles.
Maximizing site traffic by utilizing Search Engine Optimization keywords.
Proofreads and edits the work of content writers.
Search and suitable images for the article.
Write a caption for images.
Fact checks and verifies information and research.
Ensure the use of proper spelling, grammar, and syntax in outputs.
I have 2 years experienced working as a customer service representative in handling US satellite radio account.
Experienced blog writer for a property management company.
I have 2 years experienced as a customer service representative handling general services, billing and retention line of business.
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