General VA |Medical VA | Appointment Scheduler | EHR & CRM Management

Over six years of experience in appointment setting and scheduling support for US-based specialty clinics. Managed 10+ daily appointments across multiple EHR and CRM platforms including Tebra, eClinicalWorks, and GoHighLevel, while conducting 20–30 outbound calls daily to confirm, reschedule, and follow up with patients. Consistently maintained organized, conflict-free calendars and high attendance rates through proactive communication and accurate record-keeping.

Over six years of hands-on experience managing electronic health records across multiple EHR platforms including Tebra, eClinicalWorks, NextGen, and Practice Fusion. Responsible for accurate patient data entry, record updates, and scheduling coordination within these systems for US-based specialty clinics. Maintained strict data accuracy and confidentiality standards while managing high-volume workflows across time zones in a fully remote setting.

Over six years of hands-on experience using GoHighLevel for lead follow-up and calendar management within a remote VA role. Utilized the platform to track and update lead and patient information, send follow-up communications, and coordinate appointment scheduling to ensure accurate and conflict-free calendars. Comfortable navigating GoHighLevel's CRM and pipeline features to maintain organized workflows and timely client outreach.

Outbound calls for lead follow ups and reminders

using GoHighLevel as CRM for calls and appointments

Familiar with Canva for creating basic visual content for personal projects, including social media graphics and simple design layouts. Comfortable navigating the platform's tools and templates to produce clean, presentable outputs independently.

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