Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (11 days ago)
Member Since
August 31st, 2018
Profile Description
As an Information Technology Team Lead at Wipro, I oversee the daily operations and performance of the IT service desk, ensuring that the issues and requests of the clients are resolved quickly and efficiently. I also conduct performance reviews, provide coaching and feedback, and implement best practices and quality standards for the IT service desk team.
With a Bachelor of Science in Registered Nursing/Registered Nurse from Our Lady of Fatima University, I have a strong background in health care and patient care, which enables me to understand the needs and expectations of the clients and provide them with compassionate and professional service. I have also developed advanced computer literacy, oral and written communication, and troubleshooting skills, which I apply to my current role as an IT Team Lead. I have successfully handled multiple projects involving printer troubleshooting, mapping shared drives, and queue management, among others. I am motivated by the challenge and satisfaction of solving problems and improving processes for the IT service desk.
Top Skills
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Marilao, Bulacan
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 15
- Influence: 7
- Steadiness: 35
- Compliance: 44
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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