Leuizvon

Virtual Assistant |Property Manager | Customer & Technical S

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

August 20th, 2018

Profile Description

Hello! I'm ---------- , an experienced General Virtual Assistant, Property Management, Customer and Technical support and Admin Specialist with a total of 13 years of proven success supporting CEO's, entrepreneurs, BPO companies, and businesses in streamlining their operations.

I have worked as a customer service with different BPO companies and had an opportunity with Microsoft Windows Answer Desk being a Technical Support and promoted as a Quality Specialist for over 3 years. In these roles, it's my responsibility to communicate with all guests/customers, clients, concerning booking, reservations, issues with their computer through by Telephone, Chat and Email through a system.

Also, I have over 7 years of extensive experience Managing Short Term Vacation Rentals listed on Airbnb, VRBO, Homeaway, ---------- , and Furnishedfinders. I've helped manage listings of up to 500+ properties across the US & Cambodia for several Vacation Rental companies.

My daily task is consists of guest communications, managing maintenance, and housekeeping team through email, chat/text, responding to Reviews, managing Resolutions Claims (Damage Protections) through Airbnb platform, consolidating all guest feedbacks, and property maintenance issues to address them accordingly. 

My skills include:

-Rockstar Airbnb Virtual Assistant
-Respond To Guest Inquiries
-Screen Potential Guests and make bookings
-Staff management (Cleaner and Maintenance Team)
-Schedule Cleanings with the Housekeepers
-Coordinate services with the local property manager
-Provide Support for my Guests-Send welcome, check-in, and post-stay emails
-Troubleshoot problems that may arise
-Manage listing calendars and availabilities
-Write and respond to guest reviews
-Prospecting New listings
-Achieving 5-star ratings and Superhost Status
-Resolutions Claims (Damage Protections) through Airbnb platform

Experience with:
-Airbnb
-VRBO (HomeAway)
-Guesty
-Hostaway
-Hostfully
----------
-FurnishedFinders
-Breezeway
-Slack
-August Home lock
-Klevio lock
-Google Workspace
-PriceLabs
-ZIllow
-Google Suite
Etc

Top Skills

Managed short-term and long term rental properties, overseeing day-to-day operations, tenant relations, and maintenance requests to ensure smooth property functioning. Handled leasing and tenant coordination, including applications, lease agreements, move-ins/move-outs, and rent collection. Coordinated with vendors and contractors for maintenance, repairs, and improvements, ensuring timely completion and cost efficiency. Ensured compliance with local regulations, safety standards, and company policies.

Experience: 5 - 10 years

Managed high-volume email correspondence, prioritizing messages, drafting professional responses, and ensuring timely follow-ups to support business operations. Organized and maintained inboxes, implemented labeling/folder systems, and tracked important communications to improve workflow efficiency. Handled confidential information with discretion, maintaining professionalism in all internal and external communications. Coordinated schedules and appointments via email, streamlining communication between teams, clients, and stakeholders.

Other Skills

Experience: 2 - 5 years

Accurate and efficient in entering, updating, and managing data across spreadsheets, databases, and CRMs. Experienced in maintaining data integrity, organizing information, and performing repetitive tasks with attention to detail and speed.

Experience: 5 - 10 years

Proficient in using Google Workspace (Docs, Sheets, Slides, Drive, Gmail, and Calendar) for efficient collaboration, file management, and communication. Skilled in creating reports, organizing spreadsheets, managing shared drives, and streamlining workflows to support smooth business operations.

Experience: 5 - 10 years

Ensures products or services meet specific quality standards and regulatory requirements. We achieve this through various methods including conducting audits, testing, and implementing quality control processes, ultimately enhancing product consistency and customer satisfaction

Basic Information

Age
36
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  132
DISC
Dominance: 31
Influence: 7
Steadiness: 33
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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