Katryn

Customer Service Representative | Virtual Assistant | Data Entry

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Overview

Looking for any work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 5th, 2026 (13 days ago)

Member Since

August 18th, 2018

Profile Description

Results-driven Team Leader with over 5 years of experience in the BPO and hospitality industries. I have a proven track record of managing high-performing teams to exceed KPIs and SLAs through performance coaching and data-driven impact analysis.

Expert in operational oversight and strategic reporting, I specialize in identifying performance gaps and executing actionable improvement plans. My background in Information Technology supports my technical proficiency in MS Excel, Salesforce, and Zendesk to drive consistent service excellence.

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Office and Administration » Travel Planning

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Human Resources

Office and Administration » Personal Assistant

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Marikina City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”