IT Helpdesk / Desktop Support Engineer (SME), DCSE
Solutions focused professional with 7 years of experience in providing problem resolution for incoming service inquiries on Dell systems. Responsible for offering the highest level of customer satisfaction on all phases of troubleshooting including interpretation, analysis, research, and resolution of technical problems. Well versed in a variety of common Operating Systems, applications, and hardware with a proven ability to master new tools and technologies rapidly. Has a skill in providing an exceptional customer experience and excellent interpersonal strengths exemplified by multiple service awards.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.