I’ve been a Customer Service Representative in Health Care for 4 years and have skills specifically for claims and benefits. I’ve handled both Commercial and state provided insurances. I know how Original Medicare guidelines works. I can work under pressure with less supervision.
Experience: 10+ years
Process insurance claims accurately and efficiently Verify coverage and eligibility for medical procedures or benefits Communicate with providers, patients, or employees to resolve claim issues Interpret policy language to determine benefit applicability Maintain records and documentation for audits and compliance Identify and correct billing errors or discrepancies
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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