9ec0fbd0942184 d0 d9080988

E-commerce VA / Team Manager / Customer Service / Real Estate VA

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 50,000.00/month ( $999 USD )
40 hrs/wk ( $5.78 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
4 years in the Customer Service Industry and 4 years in home-based industry as an e-commerce VA and Team Manager
BASIC INFORMATION
Age:
26
Gender:
Male
Tests Taken:
IQ
Score:  141

DISC
Compliance:13
Dominance:41
Influence:15
Steadiness:31

English
 C2(Advanced/Mastery)
Last Active:
2019-12-02
Member Since:
2018-07-08
SKILL SUMMARY

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home-based experience as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here.

I can provide e-mail, ticket and phone support and will do everything I can to delight your yzbxggbxx. Fkkmunication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Speaking
  • Writing
  • Copywriting
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home based experience and as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance

English
EXPERIENCE

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home based experience and as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

SKILL RATING
  • Speaking
  • Writing

Writing
EXPERIENCE

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 2 years of Shopify / Homebased experience and as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

SKILL RATING
  • Copywriting

Marketing & Sales
EXPERIENCE

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home based experience and as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

SKILL RATING
  • Telemarketing

Customer Service & Admin Support
EXPERIENCE

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home based experience and as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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