Danilo

Expert Remote Operations & Project Manager /Telemarketing &

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

October 7th, 2024 (5 days ago)

Member Since

August 9th, 2011

Profile Description


I have 20 years of BPO / Contact Center Experience. I have worked with international clients like Dell, Gateway, SBC Yahoo, Dlink, and Nokia. I have managed Customer Service, Technical Support, Sales, and Lead generation accounts. As a former Director for operations for an outbound contact center, I am highly skilled in Operations Management, Business Development, Project Management, Outbound Sales, Lead Generation, Appointment Setting, and TeleFundraising. I am also responsible for writing scripts and have worked and trained by Wall street phone experts.

Managed 3,500 FTE in 7 different sites as Director for Operations.

Over 20,000 hours of cold calling and appointment setting.

Managed agents from Turkey, Brazil, China, Russia, India, and the Philippines as Business Manager for Preciso adspend Technologies.

Remotely managed group of Virtual assistants, Home-based customer service, and Business Development Officers as Director of Operations Asia Pacific Region ECR Electronics.

Completed Craig Proctor's Inside Sales Agent online training.

Completed the Shaw Academy's Online Digital Marketing Course.

I am very keen on detail and a fast learner. My knowledge and skills are a perfect fit for your requirement and I would like to further discuss how I can be an asset to your company.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

18 years of BPO / Call Center Management Experience

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

18 years of BPO / Call Center Management Experience

Project Management

Experience: 2 - 5 years

Other Skills

Real Estate » Appointment Setting

Experience: Less than 6 months

Real Estate » Cold Calling

Experience: 5 - 10 years

Basic Information

Age
47
Gender
Male
Website
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Address
Cavite City, Cavite
Tests Taken
IQ
Score:  121
DISC
Dominance: 81
Influence: 67
Steadiness: 39
Compliance: 46
Uploaded ID
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